A useful Service Catalog Whitepaper authored by Sharon Taylor, previously the Chief Architect of the ITIL V3 update, and currently the Chief Examiner for ITIL and President of the Aspect group.
This one covers the topic of how to implement a service catalog - something which many organisations are finding a real challenge. Sharon provides some useful pointers on what to do and what not to do, as well as 5 critical tips for success.
Axios Systems
Service Catalog Blog is powered by Axios Systems, a leader in the provision of service management software and service catalog software
About Service Catalog Blog
- Service Catalog Blog
- I'm a Service Consultant (over 300 ITSM projects) and Services Head (large team of consultants and trainers) This blog is for Service Catalog information, guidance, comment and analysis.
0 comments:
Post a Comment